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Samuel Kaplan
President, CAM
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Samuel is a Florida native, growing up in Spring Hill. He has been working in the
customer service and operations management fields for almost 15 years. Samuel graduated from Florida
Gulf Coast University in 2014, with a Bachelor of Science degree in Business Management and a minor
in Marketing. Samuel’s real estate roots started when he worked as an acquisitionist for a cash home
buyer. Since then, he has had a part in multiple transactions, most of which being the direct end buyer. His
love for marketing and business development has resulted in the creation of a turnkey duplex investment
model, combining cash-flowing investments with passive investors. In his free time, Samuel enjoys
Jeeping, boating, and classic car restoration. On weekends, he can usually be found at Bonita’s Dog
Beach, with his pup and wife.
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Corey Michaels
Vice President of Finance, CAM
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Corey Michaels, based out of Kentucky, is an avid hockey fan and cat lover. Corey is a graduate of Eastern Kentucky University holding a Masters in Business Administration. Before working with MyTown Communities, Corey has been involved with multiple Mergers and Acquisitions and has specialized in small business accounting. In his free time, Corey enjoys spending time with his partner and their five cats and is hopeful to become a foster/adoptive parent in the very near future.
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Jade Renaud
Vice President of Operations, CAM
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A South Florida native, Jade Renaud brings nearly a decade of association management
experience to MyTown Communities. Zealous, results-driven and highly detail oriented, she uses her
energetic personality to engage her communities and Boards. Working hand in hand with Boards, Owners,
and Vendors alike, Jade finds creative solutions and uses her experience to provide exceptional service to
our Associations. In her free time, she enjoys cooking for family and friends.
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Mary Thompson-Veren
Senior Portfolio Manager, CAM, CMCA, AMS
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Mary moved to Florida in 2019 from Vermont. She worked for the same business for
30 years as the General Manager. Looking to escape the cold winters, Mary now resides in Cape Coral.
She entered the association management field as a Sales and Leasing agent but then quickly transitioned
into a CAM since she enjoyed the work so much. Mary’s free time includes repurposing items into new
creations. She also loves refinishing furniture and decorating her home.
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Roman Mueller
Senior Portfolio Manager, CAM
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Roman immigrated from Germany to the United States in 1992. Speaking three
languages, Roman found luck working at several hotels on Fort Myers Beach as a European Sales
Manager. He became a Community Association Manager in 2001. In 2008, Roman joined Broadway
Association Management (now MyTown Communities). Hobbies include traveling, reading, attending
concerts and theater plays, going to movies and dinner with friends.
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Denise Sanborn
Senior Portfolio Manager, CAM
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Denise moved from Cleveland Ohio. Denise graduated with a Bachelor of Science degree in Business Management and an Associate\s degree in Accounting. I have compassion for the owners and I work hard to understand their concerns and the vision for every community. My free time is spent watching college and pro football.
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L.Sharisse Butterfield
Senior Portfolio Manager, CAM
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L. Sharisse is a highly skilled and experienced community association manager with seven years of experience in delivering exceptional customer service and demonstrating a thorough understanding of effective operational procedures. L.Sharisse is a native of Naples, Florida, with a background in Hospitality and Management. L. Sharisse has previously worked abroad in The Turks & Caicos Islands with the Beaches & Sandals Foundation for six years before obtaining a CAM License in 2016 and residing in the Central Florida area for seven years. She brings a unique skill set and expertise to her work, and her passion for adventure is noteworthy. Which brought her back to Sea, Salt & Serenity to enjoy golden years with family.
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Thomas Zakroczymski
Senior Portfolio Manager, CAM
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Thomas returned home to Florida in 2022 after a 37 year hiatus in Minnesota. He has extensive experience in the customer service and financial management/insurance industries. Thomas graduated from the University of Minnesota with a degree in Political Science and Biology. Thomas and his wife Lyndsay live in Ft Myers with their 2 dogs and a cat. Thomas can often be found tending to his fruit trees during weekends. He is getting used to this new year round growing climate. He and Lyndsay are Broadway Season Ticket holders at Barbara Mann Theater in Ft Myers.
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Caleb Robinson
Senior Portfolio Manager, CAM
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Hailing from Martha's Vineyard Island and growing up in Sunny Southwest Florida. A graduate of Karlovy Vary University in Bohemia Czech Republic. He spent 15 years living in Central Europe teaching English as a second language to students of all ages. Nearly a decade of experience as a property manager, recovering through two major Hurricanes. Caleb enjoys bike riding, cooking and relaxing on the beach with his wife and daughter.
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Terry Nesbit
Property Manager Assistant, CAM
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Terry moved to Cape Coral in 1961, and then traveled to Washington DC after school to
begin a career working for the government. She has had a varied career from working for the government
to being a poker dealer at the Seminole Casino. Terry has worked for MyTown for approximately eight
years and loves what she does. To relax, Terry reads and plays video games.
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Heather McDonald
Accounting Manager
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Heather has been with MyTown Communities (formerly Broadway Association
Management) for almost four years. She started as a staff accountant and is now the accounting manager.
With a Bachelor of Science degree in accounting, she has six years of accounting experience and
processes invoices for vendors, dues payments from association owners, and prepares financial statements
for board members. Customer service driven, she assists owners and board members with any questions
or concerns that they may have. A Florida native, Heather enjoys swimming at the beach and visiting
theme parks, museums, and Renaissance fairs.
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Hannah Maffe
Administrative Director
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Hannah is originally from Atlanta, Georgia and recently relocated to South Florida in 2021. Hannah enjoys helping people and has been working in the customer service
industry for over 4 years. When she is not working, she loves to spend time with her son, her parents and her two cats. Hannah's hobbies include writing poetry, collecting s
eashells at the beach and reading a good book poolside.
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April Galeon
Sales & Leasing Specialist
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April, with more than 15 years of customer service experience, worked with different contact centers, became passionate and has pushed herself to the limits. She never gets tired of experiencing and learning new things and one of them is entering the real estate and community management industry. Working as a sales and leasing assistant, she makes sure that all indicators in achieving her daily tasks and responsibilities are being met. Going to the grocery, cleaning/organizing her house and collecting dinner plates are just a few of what she loves to do during her spare time.
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Justin Shott
Customer Service Representative
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Born and raised in southern hospitality; I've been committed to providing the most authentic customer service I can for over a decade in multiple industries. I love learning new things from the people I meet. When I'm not working, I enjoy painting, seeing live music and spending time with my family.